Dado Ruvic | Reuters
Salesforce-owned Slack was down for some users Tuesday morning, according to the company’s status page, but issues seemed to be mostly resolved by around 1 p.m. The service began experiencing outages earlier in the day when users were unable to log in, send messages or files or receive notifications.
It’s not immediately clear what caused the outage. A Slack spokesperson said an investigation is ongoing.
“We’re continuing to see signs of improvement and are monitoring the situation,” an update on Slack’s status page said at 1:08 p.m. ET. “If you’re still encountering any trouble, please reload Slack or clear the app cache.”
In early 2021, a three-hour outage affected millions of people. Outages can impact the company’s revenue.
Salesforce acquired Slack for $27.7 billion in 2021, but earlier Slack earnings showed how much an outage can drag down revenue.
Slack’s stock fell 14% after earnings in September 2019, for example, when it showed an $8.2 million hit to revenues because of credits to customers after service-level disruptions. Those sorts of hits would now impact Salesforce.
