One of Canada’s biggest telecom providers was hit by a massive outage across key Canadian cities
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Rogers and Fido mobile customers are complaining of network outage issues across the country on Monday, that are preventing calls and data usage.
Outage hotspots appear to be most concentrated in southern Ontario, Montreal, Vancouver, Edmonton and Calgary, according to downdetector.com, a website dedicated to tracking outage information for numerous internet-based services.
“We know how important it is to stay connected and are working hard to restore services for customers who are experiencing interruptions with wireless voice and data — residential and business wireline internet services are not impacted,” Andrew Garas, the director of media relations, said in an email. “We sincerely apologize and thank our customers for their patience.”
Numerous police departments across the country are warning residents to stay on the line if they are making 911 calls.
Peel police, which services Brampton and Mississauga in Ontario, says the 911 system isn’t down, as calls can still get through.
